Privacy Policy

Effective Date: March 2026

At Worn Close, care and intention extend beyond what we make — they also shape how we handle your information.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, join our email list, or otherwise interact with Worn Close.

Information We Collect

We may collect information that you choose to provide directly, including:

  • your name

  • email address

  • shipping address

  • billing address

  • phone number

  • order details / size measurements

  • messages submitted through our contact form or by email

  • information you provide when subscribing to our newsletter

We may also collect certain information automatically when you visit the site, including:

  • IP address

  • browser type

  • device type

  • pages visited

  • referring website

  • time spent on the site

  • cookies and similar technologies

Squarespace may also place cookies and collect site usage information to support site functionality and analytics. Squarespace explains that analytics and performance cookies may be used to collect information about how visitors interact with a site.

How We Use Your Information

We may use your information to:

  • process and fulfill orders

  • send order confirmations and shipping updates

  • respond to inquiries and provide customer support

  • improve our website, products, and customer experience

  • send newsletters or marketing emails if you choose to subscribe

  • maintain the security and functionality of our website

  • comply with legal and business obligations

Payments

Worn Close uses Squarespace to process payments. When you make a purchase, your payment information is processed by Square according to Square’s own privacy and security practices. Worn Close does not store your full payment card information on its own servers. Square says it processes personal information from sellers’ customers when it processes payments or provides services on the seller’s behalf.

Website Platform

This website is hosted on Squarespace. As our website platform provider, Squarespace may process certain personal information and technical data as needed to operate the site, support website functionality, and provide analytics. Squarespace also provides tools for cookie banners and privacy settings within its platform.

Email Marketing

If you choose to subscribe to our emails, we may send occasional updates, product news, and brand communications.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at wornclosestudio@gmail.com

Cookies and Analytics

Our website may use cookies and similar technologies to support essential website functions, understand how visitors use the site, and improve the overall experience.

Because Worn Close uses Squarespace, some cookies may be set through the Squarespace platform for site performance, analytics, and related features. Squarespace also offers cookie-banner settings and notes that some non-essential cookies can be restricted through those privacy controls.

You can usually adjust your browser settings to manage or refuse cookies. Please note that some parts of the website may not function properly without them.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate Worn Close, such as providers for:

  • website hosting and website services through Squarespace

  • payment processing through Square

  • shipping and delivery

  • email communications

  • website analytics

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

Data Retention

We retain personal information only for as long as needed to provide our products and services, maintain records, resolve disputes, and meet legal, accounting, or tax obligations.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.

To make a privacy-related request, please contact us at wornclosestudio@gmail.com

Third-Party Services

This website may link to or rely on third-party services, including Squarespace and Square. Those third parties maintain their own privacy policies and practices, and we encourage you to review them separately. Squarespace publishes its privacy policy and cookie policy, and Square publishes privacy notices describing how it handles information related to its services.

Security

We take reasonable measures to help protect your personal information. In addition, Squarespace states that checkout and payment pages on commerce sites are served over SSL, and it describes its security and PCI-related protections for commerce features.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Worn Close
wornclosestudio@gmail.com